👤 CLIENT NAME : EcoMart
📍 LOCATION : Pune, India
👩🏻🎨 TEAM SIZE : 5 employees
🧑🏻💻 BUSINESS : D2C brand selling eco-friendly home products
📝 TOOLS USED : Shopify, WhatsApp, Instagram
EcoMart was experiencing growth pains:
• WhatsApp DMs and email leads were lost in the chaos.
• No CRM. Leads were followed up manually (and inconsistently).
• Shopify orders, WhatsApp CODs, and offline exhibition orders were tracked separately—sometimes not at all.
• Customer experience was affected due to missed deliveries or wrong dispatches.
• Running paid ads on Meta and influencer collaborations on Instagram, but no central dashboard to measure ROI.
• Team spent hours compiling manual data weekly.
• Unified all incoming leads (Shopify + WhatsApp + Meta) via n8n webhook integrations.
• Auto-logged in Notion CRM with tags: source, stage, urgency.
• Connected Shopify, Google Sheets, and a Notion order tracker.
• n8n updated inventory in Notion, created delivery schedule, and notified the warehouse team via Slack.
• Created Notion dashboard integrating Meta Ad spend, Shopify revenue, and campaign URLs.
• Tracked UTM links → measured per campaign CAC (Customer Acquisition Cost) via automated reporting.
